We will be closed for the holidays from 4pm PT December 22nd – 8am PT January 4th.

To ensure that your order is shipped this year, please allow enough time for it to be confirmed by 12pm PT December 22nd.  Any order that is not confirmed by that time will be processed in January and subject to 2021 pricing.

United States and Canada Orders

Mail Orders:
DURECT Corporation
ALZET Osmotic Pumps
10260 Bubb Road
Cupertino, CA 95014-4166

Fax Orders:
Fax: 408.865.1406
Download fax order form

Telephone Orders:
(U.S. & Canada)
Toll Free: 877-922-5938
Phone: 408-627-0737
Download fax order form

Online Orders:
E-mail: alzetcs@durect.com
Order On-Line: click here

**We are currently experiencing higher than normal call volumes.  If you do not reach us immediately, please leave a message and we will return your call.**

International Orders

International customers can order ALZET products through our network of distributors in Asia, Australia, Europe, Israel, New Zealand, and Scandinavia. Click here to find the ALZET distributor for your country>

International customers from countries where we do not have a local distributor can order directly from DURECT Corporation. Refer to International payment options for additional ordering information.

When ordering, please consider the following

ALZET osmotic pumps are ordered in increments of 10 pumps. Each package includes 10 osmotic pumps, 10 flow moderators, 1 disposable filling tube, and 1 instruction/specification sheet.

ALZET Brain Infusion Kits are ordered by the Kit and can be used with any ALZET pump model. Each Kit contains sufficient materials to perform 10 brain infusions. ALZET pumps are not included in the Kit and must be ordered separately.

Payment Terms

Payment terms are net 30 days. Purchase order numbers must accompany all orders, unless paying by credit card.

A price list and additional ordering information can be obtained from DURECT at alzet@durect.com, or from the ALZET distributor in your area.

Specify the model, order number and quantity of pumps you require.

Shipping Options

We utilize FedEx for shipping. Available domestic shipping options are FedEx ground, second day, or overnight. If one of these options is not selected at the time of ordering, we will ship via FedEx ground. For specific shipping costs, please contact us

**Due to COVID-19, FedEx now requires all shipments to have a recipient phone number, so please have that information available when you order.  We apologize for any inconvenience this new policy causes, and we appreciate your understanding.**